CafePress Reviews
Based on 41 customer reviews and online research, cafepress.com has a consumer rating of 2.6 out of 5 stars, indicating that most customers are generally satisfied with CafePress.
5 Stars(8)
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4 Stars(5)
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3 Stars(5)
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2 Stars(7)
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1 Star(16)
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How would you rate CafePress?
Top Reviews
This company is such a scam. They sell the merchandise you design behind your back.
I'm a designer and used them to sell my designs on tees and other merchandise. After several years of using them, I closed my account because i was getting just 10% or less on my merchandise. A couple of years later i noticed that my designs were still coming up on google searches and that my store was still open! And selling! So i searched and searched again to close my store and thought i did. But then again my merchandise was still showing up. The reports showed they sold over $2000 worth of my merchandise but i wasn't getting any money. So i went back (customer services is a nightmare) to try to get my money but i also didn't want them selling my merchandise. After i was able to contact someone, and getting the run around in the process, I decided to make another attempt at closing my store. Boy was that a mistake! Now they tell me that since closed my account i forfeited any money coming to me. After much back and forth they agreed to forward my money to me after of course keeping a small amount for some administrative issue. Two months later i received $13.91. THEY ARE A BUNCH OF THIEVES!
I have been a customer of CafePress since the company first began. I have spent THOUSANDS of dollars over those years; and was always immensely pleased with prices, products, and customer service. In the last couple of years I noticed an increase in prices( At first I thought. OK?), but later, the products I ordered were of flimsy quality and the customer service policies had completely changed. After doing a little research on my own, as well as contacting a few friends who are Executives in this industry, I sadly found out that this company has been sold. It used to have PROMPT SERVICE, TOP NOTCH SERVICE, HIGH QUALITY PRODUCTS/ PRINTING, etc. It is not my suggestion not to buy from them. All I'm saying is it is NOT the same outstanding company it was from 1999 until it was sold. It was acquired by SNAPFISH for $25million. The company logo remained the same. Yes, they have cute, unique designs. But now, many prices are outrageous. Just be aware is all I'm saying.
Customer Reviews (41)
Tried to design my own bumper stickers and they cancelled my order because it violated their subjective bleeding heart liberal policy. ANTI FREE SPEECH COMPANY.
A local print shop could have done 100% better, faster, cheaper... DON'T BE A SUCKER. THIS IS THE CLOSEST THING TO A SCAM... YOU COULD CALL IT A QUASI-SCAM... CAUSE YOU GET SOME PAPER AND INK FOR ALL THAT CASH YOU PAID OUT... I FRIGGIN' HATE RIP-OFFS! AND BEING RIPPED! MONEY PIGS... EVERYWHERE! Cute name... for SCAMMING "CAFE" - $#*!.
Cafe Press charged me 19.99 for overnight shipping. They shouldn't offer it if they can't get the order done inn time.
Ordered a license plate from with my squadron insignia on it. Biggest piece of crap I've ever seen! Not even going to put it on my truck. It's a $#*!ty printed sticker on a cheap Chinese frame. Looks like it would fade instantly if the sticker didn't fall off first
I love everything! Everything is to good and pretty and it dose not cost a lot of money! It is the best!
Ordered a shirt, which took longer to arrive than they'd promised, and half of the graphic was missing. The eog has no ear or nose. They were full of excuses--Not one apology for lack of quality, ruining my gift, inconveniencing me by making me quickly shop for another gift due to their failure. Nope--nothing. But they did agree to send me another shirt. Well, they showed me who was boss. This replacement shirt was even worse. I could not even take a picture of the second one because there was virtually no ink on the shirt to take a picture of.
Got a box with design and word Counselor on it, R was cutoff and told their support team. They immediately gave me full refund with no return req'd! Stuck with it because it's a Christmas present, they were also late delivering. But refunded shipping too!
Very nice and easy to work with!
Order an item Oct. 31,2020, but did not receive item until Dec. 15/2020. After many emails-no help.
Order a Christmas ornament for a gift. It is tiny And cost not worth what we received. Wish I had read these reviews before ordering... Took a long time to arrive and now scrambling to find a different gift since this was so poorly done and small.
I put in a large order of many different photos, for extended X-mas gifts. They cancelled my order (all of it) because one of the photos was not up to their standards. I tried to have them finish the remaining many products and just cancel one photo in question, and I got stone-walled by a human being in the chat room. Went to another company and had no problems.
This used to be my favorite store for on-line shopping. It is now THE worst store online. I don't know what happened, but service has changed dramatically. They are always either slow in delivering or the items don't arrive at all. The worst part though? Getting through and communicating with their customer reps! This is an ordeal! They are quickly catching up to amazon.com is poor customer relations. That is not a comparison that any business wants, believe me. It is very safe to say that I am done with them for good.
I purchased couple of items and some were quite good, however the print quality isn't as good as I expected.